Without the right support, managing car repair and insurance claims might be challenging. So, choosing the right 1st party insurance is essential to simplify the claims process with clear guidance.
When it comes to TATA AIG insurance solutions for car owners, they offer a hassle-free claims experience with digital filing and tracking, easy access to a cashless network of garages, and more. All these services enable policyholders to manage claims with great confidence. Continue reading to know more.
How does TATA AIG Simplify 1st Party Insurance with Dedicated Support?
Let’s find how TATA AIG helps simplify the 1st party insurance with dedicated support:
Doorstep Pick-Up and Drop-Off Services
TATA AIG offers doorstep pick-up and drop-off services for cashless repairs. You can skip the hassle of visiting a garage.
Digital Claim Filing and Tracking
You can file your claim and track its status instantly through the TATA AIG website (My Policy portal) or mobile app. You get clear status updates at every stage.
Dedicated Claim Handler
TATA AIG assigns a dedicated claim handler to assist you through the claim process. This kind of support ensures quick processing at every stage.
Cashless Network Garages
TATA AIG has a network of 6,300+ garages for cashless repairs across India. They partner with authorised OEM service centres and multi-brand workshops for all major vehicle brands, so you can rely on quality repair services.
24/7 Customer Support
Customer support is available 24×7 at 022-6489-8282. They answer product or claim-related queries at any time.
What’s Covered and Not Covered Under 1st Party Car Insurance?
Here are the key inclusions and exclusions under 1st party car insurance:
What’s Included
Theft and Total Loss
Cars might be stolen from parking areas or get damaged during burglary. If the car cannot be recovered even after police filing, it can be stressful. In such cases, the IDV of your car is paid. It is the available maximum compensation in case of total loss.
Collision and Accidental Damage
Faced an accident or collision? The first-party car insurance policy will pay for the repair and replacement costs of damaged car parts.
Natural Disaster Damage
If there are sudden storms, floods and natural disasters, your car might get damaged. In such instances, a first party car insurance can provide protection and cover the repair and replacement costs of your car.
Man-made Disaster Related Damage
Any riots, strikes, vandalism or terrorist activity might damage your car. If your car is damaged due to such incidents, the first-party insurance covers the expenses of repair and replacement following the policy conditions of damaged parts.
What’s Not Included
Violations of Traffic Laws and Illegal Acts
The first-party policy excludes coverage for the loss and damage caused to vehicles while the insured individual is drinking while driving, violates the traffic laws and drives without a valid license.
Loss Outside Geographical Limits
If your car is damaged in an accident outside the geographical limit, the costs of repair and replacement is not covered under the policy.
Normal Wear and Tear
The policy excludes coverage relating to depreciation, normal wear and tear, deterioration and mechanical breakdown that might occur due to regular use and age of the vehicle.
Choose TATA AIG for a Smooth 1st Party Insurance Journey
First-party car insurance is easier to manage with TATA AIG through dedicated claim support and easy-to-access digital services. You can also rely on their trusted network of garages for cashless repairs. Further, for any product or claim-related queries, you can call their 24*7 customer support .
Why wait longer?
Choose TATA AIG for managing your car insurance needs with personalised support and hassle-free digital services.
